Privacy Statement

Willow Brook Farms is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Willow Brook Farms website and governs data collection and usage. By using the Willow Brook Farms website, you consent to the data practices described in this statement.
 
Collection of your Personal Information
 
Willow Brook Farms collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Willow Brook Farms also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.
 
There is also information about your computer hardware and software that is automatically collected by Willow Brook Farms. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Willow Brook Farms for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Willow Brook Farms website.
 
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Willow Brook Farms public message boards, this information may be collected and used by others. Note: Willow Brook Farms does not read any of your private online communications.
 
Willow Brook Farms encourages you to review the privacy statements of websites you choose to link to from Willow Brook Farms so that you can understand how those websites collect, use and share your information. Willow Brook Farms is not responsible for the privacy statements or other content on websites outside of the Willow Brook Farms and Willow Brook Farms family of websites.
 
Use of your Personal Information
 
Willow Brook Farms collects and uses your personal information to operate the Willow Brook Farms website and deliver the services you have requested. Willow Brook Farms also uses your personally identifiable information to inform you of other products or services available from Willow Brook Farms and its affiliates. Willow Brook Farms may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
 
Willow Brook Farms does not sell, rent or lease its customer lists to third parties. Willow Brook Farms may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Willow Brook Farms may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Willow Brook Farms, and they are required to maintain the confidentiality of your information.
 
Willow Brook Farms does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
 
Willow Brook Farms keeps track of the websites and pages our customers visit within Willow Brook Farms, in order to determine what Willow Brook Farms services are the most popular. This data is used to deliver customized content and advertising within Willow Brook Farms to customers whose behavior indicates that they are interested in a particular subject area.
 
Willow Brook Farms websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Willow Brook Farms or the site; (b) protect and defend the rights or property of Willow Brook Farms; and, (c) act under exigent circumstances to protect the personal safety of users of Willow Brook Farms, or the public.
 
Use of Cookies
 
The Willow Brook Farms website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
 
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Willow Brook Farms pages, or register with Willow Brook Farms site or services, a cookie helps Willow Brook Farms to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Willow Brook Farms website, the information you previously provided can be retrieved, so you can easily use the Willow Brook Farms features that you customized.
 
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Willow Brook Farms services or websites you visit.
 
Security of your Personal Information
 
Willow Brook Farms secures your personal information from unauthorized access, use or disclosure. Willow Brook Farms secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
 
Changes to this Statement
 
Willow Brook Farms will occasionally update this Statement of Privacy to reflect company and customer feedback. Willow Brook Farms encourages you to periodically review this Statement to be informed of how Willow Brook Farms is protecting your information.
 
Contact Information
 
Willow Brook Farms welcomes your comments regarding this Statement of Privacy. If you believe that Willow Brook Farms has not adhered to this Statement, please contact Willow Brook Farms at willowbrook@rcn.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.
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